Lexington County Communications Center – CALEA Assessment: Community Comments Welcome!

The Lexington County Communications Center is participating in the Commission on Accreditation for Law Enforcement Agencies (CALEA) accreditation process. Accreditation affirms our commitment to professional excellence, accountability, and continuous improvement in 9-1-1 Communications.

Community members are invited to share comments and suggestions through the Public Comment Portal available on the County Website under the Communications tab. The link to include is: https://lex-co.sc.gov/departments/public-safety/communications9-1-1

Responses are private and may be submitted anonymously. If you would like a reply, there is an optional field to include your email address.

We value your feedback and sincerely appreciate your support as we continue serving the County of Lexington and its surrounding communities. 

• What CALEA is and why accreditation matters for a communications center:

  CALEA (the Commission on Accreditation for Law Enforcement Agencies) is a nonprofit credentialing authority founded in 1979 by major law-enforcement executive associations to improve public-safety service delivery by developing professional standards and administering an accreditation process. For communications centers, CALEA’s Public Safety Communications Accreditation demonstrates a clear commitment to professional excellence and compliance with nationally recognized best practices.
   

• Assessment timeframe: web-based assessment on September 11, 2025, and on-site assessment on October 27, 2025.
   
• How comments are used: feedback helps identify strengths and opportunities related to policies, procedures, training, and service delivery to the County of Lexington and its surrounding communities.

• Contact via telephone for general questions: Shawntiki Benson LCCC Accreditation Manager at 803-785-8614 or you may mail in comments or recommendations to Chief Sharmel Miller at 434 Ball Park Rd. Lexington, SC 29072.

  Thank you for your help in engaging our community and supporting the accreditation process.